Frequently asked questions

What is Luibelle?
Luibelle is an online children's clothing boutique based in Lakewood, New Jersey, carrying dressy and everyday clothing for babies, girls, boys and teens from more than 200 designer and boutique brands.
Where is Luibelle located?
1920 Swarthmore Ave, Unit 5, Lakewood, NJ 08701. We ship across the US, and you can drop off returns at our Lakewood location Monday to Thursday, 10am–4pm.
What sizes do you carry?
Newborn and baby sizes (0–24 months), toddler and kids' sizes 2–16, and girls' and teen sizes up to 22. Sizing varies by brand — check the size chart on each product.
Do you carry modest clothing?
Yes. Most of our girls' and teen collection is designed with longer skirts, higher necklines and sleeves — ideal for school and special occasions. Browse our modest dressy collection for a curated selection.
Where can I find dresses for a wedding or special occasion?
See our Occasion collection for girls' gowns, tulle and taffeta dresses, and coordinating sibling looks.
How fast do you ship?
Most orders ship within 24–48 hours with a tracking email. Shipping is free on orders over $25.
Is there anyone that can help me pick out clothing?
Yes, we would love to. Send us an email at [email protected] or give us a call at 215.830.1435 and we will be happy to set you up with one of our shoppers.
How can I return an item?
You can process your return here. Once you get your label & packing slip you can simply put the items you would like to return into the box, seal it, affix the return label and send it back.
How can I exchange an item?
All returned items will be refunded once they've been received by our warehouse. If you would like a different size or color of an item, then you'll need to place a new order.
Can I get a price adjustment on an item I already purchased?
As an online business our prices change in response to fashion trends, stock, promotions and demand. This does mean an item can change in price after you've purchased it. Sadly, we're not able to adjust prices or offer a refund or credit for the difference in price.
Can I make changes to my order after it was placed?
We're really quick at packing your order up which means we can't make any changes once you've placed it. This includes changing the delivery methods, size/color/quantity of items, adding a discount after purchase. We're really sorry about this, however, you may be able to cancel your order and place a new one instead.
What is the return policy on sale items?
Items purchased on sale at less than 20% off may be returned as usual. Items purchased on sale at 20% or more are considered FINAL SALE. They may not be returned or exchanged.