At Luibelle, making you happy is always in fashion. So while we strive to ensure you are completely thrilled with your new purchase, we understand that sometimes the pieces don’t come together exactly the way you planned. No worries—we’re here to help!
First of all, shipping is FREE
All orders generally ship within 24-48 hours from the time of order.
You will receive a tracking email once your order ships so you can follow your fashion.
We are NOT responsible for lost or stolen packages.
Shipping is always FREE both ways (from us to you, and back).
Items are eligible for refund if returned within 5 calendar days from the day you received your order and 9 calendar days for a store credit.
Any orders returned after 9 days that is not paid to be shipped back or picked up from our warehouse will be donated at the end of each season.
Store credit can only be used during the season of which you were credited for.
Your package must be scanned or have proof of receipt on the day returned to ensure a refund or store credit.
There is a $1.50 restocking fee for each returned item as well as each item/order cancelled. Fee will be deducted upon return/cancelation.
Merchandise must be unworn in resalable condition with original packaging to be eligible for refund or credit.
We don't offer exchanges on orders, if you would like a different size or colour, please return your unwanted item and place a new order.
Items purchased at 20% off or more are considered final sale and may not be returned or exchanged.
Any sizing or descriptions given are approximate and based off industry standards and tolerances, returns wont be valid if the information given falls within accepted critera.
We will now be accepting drop-off returns at our Lakewood location, 1920 swarthmore ave unit 5, (a bit past the USPS office) Hours 10am-4pm
We understand that every once in a while, you may require special consideration. If you have a question about our return policy or have a particular situation that needs a little extra TLC, please call us at 215.830.1435. We are always happy to accommodate you.
Returns to Luibelle are always fast, FREE and easy
“I was putting together a new holiday look for my two boys and little girl, and I knew I could order multiple looks from Luibelle—with free shipping—to see the clothing in person. In the end I loved most of them, returning only one set. The return was easy and fast and I got refunded within 48 hours.”
Children are canvases, and Luibelle is a vision of this enduring philosophy. Our founders traversed the globe to gain youthful inspiration for what is now this much beloved children's brand. Luibelle today continues to mine the minds of fashion's finest artisans to create haute designs for young boys and girls. The line's artful attire blends luxury and whimsy, always conjuring an elegant sense of culture with the perfect dash of childhood innocence. Luibelle kids are sweet and dapper, bringing the avant-garde to the playground. From babies to toddlers and beyond, our exclusive fashions offer style and comfort to instill early confidence and help embrace self-expression. Luibelle apparel speaks to the posh parent who loves everything young, inspired and upscale. With children growing up so fast, Luibelle kindles their iconic style to last forever.